When you visit any website, it may
store or retrieve information on your browser, mostly in the form of cookies.
This information might be about you, your preferences or your device and is
mostly used to make the site work as you expect it to. The information does not
usually directly identify you, but it can give you a more personalized web
experience. Because we respect your right to privacy, you can choose not to
allow some types of cookies. Click on the different category headings to find
out more and change our default settings. However, blocking some types of
cookies may impact your experience of the site and the services we are able to
offer.
1. Introduction
We value your privacy. This
Privacy Policy explains how we collect, use, share, and protect your personal
information when you engage with us through our website, submit rental
applications, request maintenance, communicate with our team, or otherwise use
our property management services (the “Services”).
2. Information We Collect
We collect personal information
from current residents, applicants, vendors, contractors, and website visitors,
including:
a. Information You Provide
Full name
Email address
Phone number
Mailing and property address
Employment and income details
Social Security number (for tenant
screening)
Emergency contacts
Maintenance requests and
communications
Payment information
b. Information Collected
Automatically
IP address
Browser and device information
Usage data (pages visited, forms
submitted)
Location data (approximate)
We may use cookies and similar
technologies to improve our site experience and analyze traffic.
3. How We Use Your Information
We use your information to:
Manage rental applications and
tenant relationships
Communicate with you about your
lease, payments, and maintenance
Process rent payments and other
transactions
Respond to maintenance and service
requests
Screen applicants in compliance
with fair housing laws
Send important notices, updates,
and alerts
Comply with legal obligations and
protect property interests
4. Sharing of Information
We do not sell your personal data.
We may share your information
with:
Credit and background check
services (for rental applications)
Maintenance vendors and
contractors
Property owners we manage on
behalf of
Payment processors and utility
billing services
Legal or regulatory authorities
when required
All third-party providers are
contractually required to maintain data privacy and security.
5. Your Privacy Rights
Depending on your location and
applicable law, you may have rights to:
Access the personal data we hold
about you
Correct or update your data
Request deletion (where
applicable)
Opt out of certain communications
To exercise any of these rights,
please email us at: info@westcal.net
6. Data Security
We use industry-standard physical,
technical, and administrative safeguards to protect your personal data.
However, no system is 100% secure. Please notify us immediately of any
suspected unauthorized use of your information.
7. Cookies and Website Usage
Our website uses cookies to:
Maintain session preferences
Analyze traffic and performance
Enhance user experience
You may adjust your browser
settings to refuse cookies, though doing so may limit site functionality.
8. Links to Third-Party Sites
This website may contain links to
third-party platforms (e.g., resident portals, utility bill payment). We are
not responsible for the privacy practices of these external services. Please
review their privacy policies separately.
9. Children's Privacy
Our services are not intended for
individuals under the age of 13. We do not knowingly collect data from
children.
10. Changes to This Privacy Policy
We may update this Privacy Policy
from time to time. We will post the updated version on this page with a new
“Last Updated” date. Significant changes will be communicated directly when
required.